Returns & Exchanges
At IRONIQS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.
Return Process
- 1.Initiate Your Request
Log into your IRONIQS account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the items are unworn and unwashed.
- 3.Ship the Package
Affix the prepaid shipping label provided in your return portal to the outside of your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.