Frequently Asked Questions
Everything you need to know about shopping with IRONIQS.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
At IRONIQS, we stand by our quality. All products come with a standard 12-month manufacturer's warranty against defects in materials or workmanship.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.